What is the
Benetti Macchine Service
Benetti Macchine Service represents a highly strategic element in the relationship with the customer and includes all the operations and services that are provided immediately after the purchase experience.
Our Service acts on two main areas of action:
- 1) Customer Service, which includes both the installation and testing phase and everything related to maintenance and which focuses mainly on the use of Telemetry for immediate remote interventions.
- 2) The sale of original spare parts and consumables to ensure the performance of all our machines.
Being a Benetti Macchine Customer means having chosen the quality, efficiency and excellence not only of machines and systems but also of customer services.
Per maggiori informazioni:
Email:
servicebm@benettimacchine.it
Benetti Macchine Service
Assistance & support
For Benetti Macchine, assisting a customer means giving constant support for any need, from the repair to the verification of the performance of every single component of the machinery, at every stage of the after-sales experience.
Our primary objective is to provide assistance through the use of Telemetry, that is a computer technology that allows us to manage any problem remotely allowing the operator on site to operate directly on the machine through our telephone support.
When this is not enough to solve the problem and an on-site intervention is needed, we ensure prompt support from our specialized technical staff and our international sales network.
At Benetti Macchine, Assistance is divided into two main phases:
- 1) Installation and Testing
Installation, testing and commissioning of the purchased machines with in-depth consulting and training service to the operators in order to optimize the management and use of the machines themselves. - 2) Maintenance
– Ordinary: the set of periodic actions to be carried out on the machines to ensure their performance and efficiency over time.
– On request: for specific non-programmable actions due to faults or sudden malfunctions that can affect the performance of the machines themselves.
Inoltra la tua richiesta di assistenza:servicebm@benettimacchine.it
Benetti Macchine Service
Spare parts and consumables
The spare parts and consumables Service of Benetti Macchine is recognized as one of the most efficient in the sector, an essential element to ensure in every time and place the maximum performance of our machines.
- 1) Spare Parts
Benetti Macchine original spare parts are designed to guarantee the maximum efficiency and safety of our machines. Through the use of original spare parts, in fact, you are able to maintain unchanged the integrity and quality of the machines themselves over time. - 2) Consumables
Benetti Macchine original consumables are designed to ensure the performance of our machines and their high productivity standards.
Benetti Macchine spare parts and consumables are a synonym of guarantee for all those who use them.
Non-original components, in fact, can not only fail to comply with safety regulations, but also those related to environmental protection.
In addition, if they do not conform to the characteristics dictated by the manufacturer, the machines may not obtain their own periodic certificate of revision.
Acquista ricambi e comsumabili originali: servicebm@benettimacchine.it
