Benetti Macchine Service represents for the Brand a highly strategic element in the relationship with its customers and includes all the operations and services that are immediately provided after the purchase experience. It acts on two main areas of action:
1) Assistance and Support that includes both the installation and testing phase and everything related to maintenance (ordinary and on request). Benetti Macchine main objective is to provide assistance through the use of Telemetry, that is a computer technology that allows us to manage any problem remotely allowing the operator on site to operate directly on the machine through telephone support. When this is not enough to solve the problem and an on-site intervention is needed, the brand ensures prompt support from its specialized technical staff or international sales network.
2) The sale of original spare parts and consumables to ensure the performance of all machines. Benetti Macchine original spare parts are designed to guarantee the maximum efficiency and safety of its machines. Through the use of original spare parts, in fact, you are able to maintain unchanged the integrity and quality of the machines themselves over time. Benetti Macchine original consumables are designed to ensure the performance of the machines and their high productivity standards.
For further information: servicebm@benettimacchine.it